Shout is a new charity that supports people in crisis, all by text. Our goal is to move texters from a "hot moment" to a "cool calm," and create a safety plan with them - so they have the tools they need to feel their best. Our texters are on their phones; our Crisis Counsellors volunteer from their computers from home.
We deliver our service in partnership with Crisis Text Line, a non-profit organisation from the USA. They support us in many ways including sharing their technology and training with us. You will see their name and branding throughout your experience.
The service is up and running and we are already helping people in need, but it is still being tested so it is being run at a smaller scale than it will eventually be. We are currently doing this with charity partners so it appears as a service of the charity, not as a standalone brand. This will not affect your volunteering experience in any way. You will still be doing your training and starting as a Crisis Counsellor with real people in need.
We do not offer the option to save this form and return to it later. Before you start please make sure that you put aside the time to complete it. Most people complete it in less than hour.